Questions and answers.

Every project is priced individually, because the price depends on what you need. Tell us about the project through the quote form, WhatsApp or a call and we will reply with a quote. Asking is free and does not commit you to anything.

The payment terms, such as whether a deposit is needed before work starts, are agreed in your quote. Your invoice shows exactly how to pay, including by M-Pesa.

It depends on the size of the project. The schedule is agreed in writing before work starts. Sending feedback and materials on time is the best way to keep it on track.

Yes. Your quote says how many rounds of changes are included. Work outside what was agreed is quoted separately, so there are no surprises.

You do, once the project is paid in full, unless the written agreement says otherwise.

We design print-ready files. Printing is done by a printer and paid separately, unless your quote says otherwise. Ask about it when you request a quote.

Yes. Wedding invitations and save-the-dates can be designed as images or PDFs to share on WhatsApp, as printed cards, or both.

Websites need hosting and a domain name, and many projects use other services, such as payment or AI providers. These services have their own prices and terms. We will explain what your project needs and include it in your quote.

A short description of what you want and why, plus any deadline. If you already have a logo, text or photos, have them ready. If not, we can talk about creating them.

Completed work may be shown in our portfolio unless you tell us in writing that you would prefer it not to be. Your private or confidential information is never shown.